What do you need to know for your stay?

Arrival/ mandatory testing

Upon arrival, a certified negative corona test must be presented, the test must have been taken no longer than 24 hours before check-in. A negative corona test is required for children from the age of 6 years. Official test centres can be found in Hofheim.

Guests with full vaccination protection, as well as recovered patients are exempted from testing.

You are considered fully vaccinated from the 15th day after you received your second vaccination. The vaccination certificate (proof of vaccination) must be presented at check in.

A person is considered to be fully recovered after 28 days and no more than 6 months after infection. Upon arrival, proof of recovery (the isolation order from the heath office) must be presented.

Beauty Spa

Our Beauty Spa will remain closed until further notice.

Fitness

Our fitness studio is open for our hotel guests. The general rules of social distancing apply. The equipment and cardio park have been placed with sufficient distance in between and the training area has been spaced out over 2 floors.

Track and Trace

For track and tracing, we are working with the “LUCA” app. Please download the app before your stay at the hotel and log in during your stay at the required hotel locations.

Mask requirements

All guests aged 6 and over must wear a medical or FFP2 mask in the following areas: When entering the Hotel lobby and on the way to your room, The hotel restaurant as well as the Panorama bar and on the way to and from the spa. Social distancing is also mandatory, please always maintain a 1,5-meter distance from others.

Panoramabar

Our Panorama bar is open every day from 5:00 p. m. Don’t forget to check in via the “LUCA” app.

Water world and sauna

The entire Rhein-Main-Therme is available to you again with minor restrictions. As a hotel guest you can use the spa area throughout your stay, all external guest visits are limited to 4 hours time slots, so that there is always enough space within the spa for our hotel guests. Sauna Infusions will not take place until further notice and the steam room must remain closed. Access to the Water World is possible from 8:00am to 10:00pm. The sauna area opens from 09:00am and is currently only open to hotel guests or fitness members. The use of the water world is only possible from check-in at 3:00pm on the day of arrival. The use of the sauna is also only possible from check-in and during the hotel stay. Social distancing rules apply when walking around the spa area, while swimming and while using the sauna. Our staff have been instructed enforce these rules.